A couple of weeks ago while in New York City to speak at QCon, my buddy and co-worker (Jay Gordon) was nice enough to let me take over his home office to record a podcast with the ITSM Crowd.
While I was there, we decided it made perfect sense to record an episode of his show “On-call Horror Stories”, of which I have plenty to reminisce over.
However, we decided to take a different approach to the conversation.
Give it a listen and hit Jay or I up with any questions or your own “horror stories”.
For more on the subject of “on-call” I recommend you check out this talk from Microsoft Ignite | The Tour on Incident Response & Learning From Failure